Free Shipping on Orders Above β‚Ή2,499 ✨✦ πŸŽ‰ Birthday Sale Is LIVE!✦ πŸŽ‚ ELHAM TURNS 3!✦ Get 25% OFF β€” Birthday Special! πŸŽ‚βœ¦ Free Shipping on Orders Above β‚Ή2,499 ✨✦ πŸŽ‰ Birthday Sale Is LIVE!✦ πŸŽ‚ ELHAM TURNS 3!✦ Get 25% OFF β€” Birthday Special! πŸŽ‚βœ¦ Free Shipping on Orders Above β‚Ή2,499 ✨✦ πŸŽ‰ Birthday Sale Is LIVE!✦ πŸŽ‚ ELHAM TURNS 3!✦ Get 25% OFF β€” Birthday Special! πŸŽ‚βœ¦

Privacy Policy

Privacy Policy

At Elham by Parveen, we respect your privacy and are committed to protecting the personal information you provide when you visit our website, place an order, contact us, or otherwise interact with our services.

This Privacy Policy explains what information we collect, how we use it, how we protect it, and the choices available to you.

1. Information We Collect

When you use our website or place an order, we may collect information such as:

>Name
>Email address
>Phone number
>Billing and shipping address
>Order and purchase details
>Payment-related information
>Information you provide when contacting customer support
>Product preferences or order-related information

We may also automatically collect certain technical information when you visit our website, such as your IP address, browser type, device information, pages visited, and general website usage information.

2. How We Use Your Information

We may use the information we collect to:

>Process and fulfil your orders
>Arrange shipping and delivery
>Process payments
>Provide customer support
>Respond to enquiries
>Handle returns, exchanges and refunds
>Send order confirmations and service-related communications
>Improve our website, products and customer experience
>Detect and prevent fraud, abuse, or unauthorized activity
>Comply with applicable legal and regulatory requirements

Where permitted by applicable law, we may also use your information for marketing and promotional communications. You may opt out of promotional communications where applicable.

3. Payment Information

Payments may be processed through third-party payment gateways or payment service providers.

We may receive information necessary to confirm and process your payment, but we generally do not store your complete debit card, credit card, banking password, or other sensitive payment credentials on our website.

Payment information is handled according to the applicable policies and security practices of the payment service provider.

4. Cookies and Similar Technologies

Our website may use cookies and similar technologies to help provide and improve our services.

Cookies may be used to:

>Keep the website functioning properly
>Remember preferences
>Understand website usage
>Measure website performance
>Improve user experience
>Support advertising and marketing activities where applicable

You can manage or disable cookies through your browser settings. Some website features may not function properly if certain cookies are disabled.

5. Analytics and Advertising Services

We may use third-party services such as analytics and advertising platforms to understand how visitors interact with our website and to measure or improve our marketing activities.

These services may collect information such as device information, browsing activity, website interactions, and other technical or usage information through cookies, pixels, tags, or similar technologies.

Where applicable, this may include services such as Google services and Meta advertising technologies.

These third parties process information according to their own privacy policies and applicable laws.

6. Sharing of Information

We do not sell your personal information.

We may share necessary information with trusted third parties where required to operate our business and provide services to you, including:

>Payment processors
>Shipping and courier partners
>Website and hosting service providers
>Technology and analytics providers
>Advertising and marketing service providers
>Customer-support service providers
>Government authorities or legal bodies where required by law

We only share information reasonably necessary for the relevant purpose.

7. Order and Shipping Information

When you place an order, information such as your name, phone number, shipping address and order details may need to be shared with our shipping or delivery partners so that your order can be delivered.

8. Data Security

We take reasonable measures to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

However, no method of transmission or electronic storage can be guaranteed to be completely secure. Therefore, while we take reasonable precautions, we cannot guarantee absolute security of information transmitted through the internet.

9. How Long We Keep Information

We retain personal information for as long as reasonably necessary to fulfil the purposes described in this Privacy Policy, including processing orders, providing customer support, maintaining business records, resolving disputes, preventing fraud, and complying with applicable legal and regulatory requirements.

10. Your Choices and Rights

Depending on applicable law, you may have rights concerning your personal information, including the right to:

>Request access to certain personal information we hold about you
>Request correction of inaccurate information
>Request deletion of information where legally applicable
>Withdraw consent where processing is based on consent
>Opt out of certain marketing communications
>Raise a concern about how your information is handled

To make a privacy-related request, please contact us using the contact details provided below.

11. Children's Privacy

Our website is not intended to knowingly collect personal information directly from children without appropriate consent where required by law.

If you believe that a child has provided personal information to us without appropriate authorization, please contact us so that we can take appropriate action.

12. Third-Party Websites

Our website may contain links to third-party websites, social media platforms, payment services, or other external services.

We are not responsible for the privacy practices, content, or security of third-party websites. We recommend reviewing their respective privacy policies before providing personal information.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business, website, services, or applicable legal requirements.

14. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us:

>Elham by Parveen
>Email: elhambyparveenofficial@gmail.com
>Phone/WhatsApp: +91-8919080613/ +91-7032771809
>Business Address: Parveen's Boutique, Shop no 12, Silver Oak Complex, Masab tank, Hyderabad, TS, 500028

Product preview