Shipping & Delivery
At Elham by Parveen, all our products are thoughtfully designed and meticulously crafted at our in-house boutique located in Hyderabad, India. We do not engage with third-party manufacturers, which allows us to maintain high-quality standards and offer you the best possible retail prices—saving you up to 60% compared to regular retail stores.
All orders are shipped from our Hyderabad boutique. The shipping duration may vary depending on the type of product and order volume.
Delivery Timeline
Once your order is shipped, you can expect to receive it within 7 business days.
If your order hasn’t arrived within 7 days of shipment, please feel free to contact us:
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📞 WhatsApp: +91 89190 80613 / +91 70327 71809
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📸 Instagram: @elham.by.parveen
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📧 Email: elhambyparveen98@gmail.com
We are here to ensure you have a smooth and satisfying shopping experience!
International Orders
We proudly ship worldwide via trusted carriers like DHL and FedEx.
Payment Options
For international orders, you can pay securely using:
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Debit/Credit Cards
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PayPal (available under Wallets)
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Bank Transfer (reach out to us for details)
Shipping Charges
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Shipping costs are calculated based on your location and order value.
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These charges will be automatically added at checkout.
Order Dispatch & Delivery
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Orders are typically dispatched within 2 business days.
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After dispatch, delivery takes around 5-7 business days, depending on your destination.
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Please note that while we try to dispatch orders at the earliest, unavoidable delays may occur. For updates, feel free to contact us.
Once your order is shipped, you will receive tracking details from our logistics partner via email and phone number provided during checkout.
Important Notes
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No cancellations are accepted once the order is placed.
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No returns or exchanges are applicable for international orders. For any size-related queries, please get in touch before placing your order.
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If you experience any issues or delays, contact us directly for assistance.
Duties & Taxes
As the recipient, you are responsible for:
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Import duties, VAT, customs fees, and any other applicable taxes levied by your country.
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These charges may need to be paid to release your order from customs.
Our delivery partners (DHL/FedEx) are authorized to collect duties and taxes on your behalf at the time of delivery.
Get in Touch
For queries or support, feel free to reach out:
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📞 WhatsApp: +91 89190 80613 / +91 70327 71809
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📸 Instagram: @elham.by.parveen
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📧 Email: elhambyparveen98@gmail.com
🕘 Support Hours: Monday to Friday, 9 AM to 5 PM IST